Please no asking if this or that phone works for Trade-in as there are several bloated threads filled with those questions and that debate
The gear 360 is the biggest issue. If you want it you should be fine and $49.00 will be charged making the total $537.74.
It gets tricky if you don’t want the gear 360.
- It will be added to the order no matter what you do.
- It will either be priced at $49 or $229
- If you cancel using the button online it cancels the entire order
- If you call samsung they may be able to cancel it for you but it may still ship
They charge separately when they ship the phone and gear 360 and the prices are off for both.
When the phone ships you will probably be charged more than you agreed by about $15.
When the gear 360 ships you will be charged about $15 less.
Fine for people who want to keep the gear 360 but not for those that cancelled it.
Samsung customer service does not seem willing or able to correct the price. Even if you show them the screenshots and a video of what happened to the prices. You might need the credit card company to step in to fix it for you in this case.
Document everything just in case things go wrong
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